Products
Most of our products should be generally safe for pregnant or breastfeeding women. However, we strongly advise that you speak to your doctor or healthcare professional about the specific product before using it if you are pregnant/breastfeeding.
Many of our products are vegan, but some are not. Check the individual product descriptions to find out.
Many of our products are gluten-free, but some are not. Check the individual product descriptions to find out.
No, you don’t need to. You should store your products in a cool, dry place, such as a kitchen cupboard.
All products you receive should have a shelf life of at least 3 months, however, do contact us if you are unsatisfied with the shelf life of your product. Check the bottle label to see the best before date. The shelf life may be shorter than some other products on the market - this is because we use natural ingredients and no artificial preservatives.
Yes, all our products are third-party lab tested for heavy metals to ensure optimum safety and quality.
Generally, yes. However, you want to ensure you don’t consume over the recommended daily limit of certain vitamins and minerals.
Yes, they are made from natural, plant-based starches - 100% water biodegradable, 100% biodegradable and 100% compostable.
Making them easy to dispose of in an eco-friendly way.
Biodegradable packing peanuts can be dissolved when exposed to moisture and warmth, they can be dissolved in your home and washed away down the sink, or can even be added to a compost bin.
Payment
Yes, we do. Simply choose PayPal at checkout.
We accept pretty much every payment method! This includes PayPal, Klarna, Shopify Pay, Google Pay, Apple Pay, and all credit & debit cards.
You can apply discount codes at checkout in the blank box titled ‘Coupon Code’.
Discount codes and vouchers are usually only available on standard orders and not subscription-based orders. Many discount codes also do not apply to sale items or work in conjunction with other codes. If you are still having trouble with a discount code, please contact us and a member of our friendly team will be happy to help.
Shipping
Yes, we do! Please note that international orders will usually take longer to ship than UK orders.
UK: At checkout, you will be able to choose from multiple shipping options. This means you can receive your order next day, or in 3-5 working days.
International: For international orders, your order should arrive between 4-5 working days. After placing an order, you will receive an email with a tracking link that will allow you to track the progress of your shipment.
For UK orders, please allow 3-5 working days for your order to arrive. For international orders, please allow 4-5 working days.
You should also have received a tracking link via email where you will be able to check the progress of your delivery.
If you have not received your order in time, please contact us and a member of our friendly team will be happy to help.
Subscriptions
On the product page, choose ‘Subscribe and Save’. Choose the delivery frequency that you would like (e.g. weekly, monthly, etc). Then, add to your cart and checkout. It’s as simple as that! You have the freedom to apply a combination of different subscriptions and one-time purchases to your cart at one time.
After setting up a subscription, you will have access to your own subscriber portal. This will allow you to pause, skip, or change order dates, swap products, or cancel your subscription.
After setting up a subscription, you will have access to your own subscriber portal. This will allow you to update your billing information.
After setting up a subscription, you will have access to your own subscriber portal. This will allow you to update your personal information, including your delivery address.
After cancelling a subscription, you will need to set it up again in order to re-activate it.
Head to the My Account section of the site to create an account or log in to an existing account.