Free delivery on orders over £50

    Rated Excellent on Trustpilot

    2pm same day dispatch

Products

Are your products vegan?

Many of our products are vegan, but some are not. Check the individual product descriptions to find out.

Are your products gluten-free?

Many of our products are gluten-free, but some are not. Check the individual product descriptions to find out.

Do I need to keep your products in the fridge?

No, you don’t need to. You should store your products in a cool, dry place, such as a kitchen cupboard.

What is the shelf life of your products?

All products you receive should have a shelf life of at least 3 months, however, do contact us if you are unsatisfied with the shelf life of your product. Check thelabel to see the best before date. The shelf life may be shorter than some other products on the market - this is because we use natural ingredients and no artificial preservatives.

Can I use your products whilst pregnant/breastfeeding?

Most of our products should be generally safe for pregnant or breastfeeding women. However, we strongly advise that you speak to your doctor or healthcare professional about the specific product before using it if you are pregnant/breastfeeding.

Are your products tested for heavy metals?

Yes, all our products are third-party lab tested for heavy metals to ensure optimum safety and quality.

Can I take multiple products together?

Generally, yes. However, you want to ensure you don’t consume over the recommended daily limit of certain vitamins and minerals.

Are foam packing peanuts recyclable?

Yes, they are made from natural, plant-based starches - 100% water biodegradable, 100% biodegradable and 100% compostable.

Making them easy to dispose of in an eco-friendly way.

Biodegradable packing peanuts can be dissolved when exposed to moisture and warmth, they can be dissolved in your home and washed away down the sink, or can even be added to a compost bin.

Payment

What payment methods do you accept?

We accept pretty much every payment method! This includes Shopify Pay, Klarna, Google Pay, Apple Pay, and all credit & debit cards.

Where do I apply my discount code?

You can apply discount codes at checkout in the blank box titled ‘Coupon Code’.

My discount code isn’t working?

Discount codes and vouchers are usually only available on standard orders. Many discount codes do not apply to sale items or work in conjunction with other codes. If you are still having trouble with a discount code, please contact us and a member of our friendly team will be happy to help. 

Shipping

Do you ship worldwide?

Yes, we do! Please note that international orders will usually take longer to ship than UK orders. 

When will I receive my order?

UK: At checkout, you will be able to choose from multiple shipping options. This means you can receive your order next day, or in 3-5 working days.International: For international orders, your order should arrive between 4-5 working days. After placing an order, you will receive an email with a tracking link that will allow you to track the progress of your shipment.

My order hasn’t arrived yet?

For UK orders, please allow 3-5 working days for your order to arrive. For international orders, please allow 4-5 working days.

You should also have received a tracking link via email where you will be able to check the progress of your delivery.

If you have not received your order in time, please contact us and a member of our friendly team will be happy to help.

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